FAQ

Here are the answers to some of our frequently asked questions.

Who can use Shopmobility Newry?

Anyone over the age of 18

Do I have to be registered disabled?

No. You do not even need a Blue Badge. All you need to do is bring 2 forms of ID (see Membership section) and fill out a membership form.

What equipment do you have?

We have electric scooters and wheelchairs (self-propelled & transit).

How do I know the equipment is safe?

All our equipment is maintained and serviced by outside engineers, with knowledge, experience and accredited training that is specific to mobility equipment and the makes we use.  We ensure any defects identified by either ourselves, or by members, are checked and fixed before being allowed back out. Additionally, each item is fully serviced at least once a year.

How do you know I’m safe?

Before we send you out on any of the equipment by yourself, particularly the electric scooters, we make sure you are trained and comfortable in handling it. We provide comprehensive, one-on-one training to ensure you know the limits of the equipment as well the rules you must abide by. We will not let you out alone unless you are able to control the equipment safely and aware of your responsibilities whilst in control of it.

Please be aware that the training can take between 30 & 45 minutes, and you should be prepared to take this time on your first visit.

Where are you based?

Our main office is in the Buttercrane Centre and we have a satellite operation in The Quays Shopping and Leisure Complex.

When are you open?

Mon – Friday 10am – 5:30pm

How much does it cost?

To use our service, all you need to do is present photographic identification and pay £2 hire charge for up to 3 hours use of a scooter or wheelchair. For the more regular user, a 12-month annual membership scheme is available costing £10. We can also provide wheelchairs on long-term hire.

Unit 54a Buttercrane Shopping Centre
Buttercrane Quay, Newry
BT35 8HJ

 028 30256062

 Weekends/Out of Hours 028 30263627

 info@shopmobilitynewry.com

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